Our Privacy Policy covers the collection, use, and disclosure of personal information that may be collected anytime you interact with us, such as when you visit our website, purchase a barebones product or contact us via email or the methods. Please take a moment to read why, how and when we will use your information, including who we disclose the information too. Your privacy is really important to us and we want to keep it safe!


Why we collect personal information

We collect your information to fulfil your orders, from the initial enquiry or purchase online to completion and dispatch. We also collect some customer data to make improvement to our website and future products.


What information we collect and how we use it

Here are a few examples of when we collect your information and how we may use it.

- During the initial order process, we will ask you for various pieces of information such as your name, address and e-mail address to be able to place an order with us.

- We may also need to discuss personal information over the phone when discussing products or paying invoices.

- We use Google Analytics to collect data showing how visitors are using the Konk! website. This information is used to improve our site and future products.

When we disclose your information

We will never sell your personal information to any other 3rd party company at any time.

We ask that all third party companies comply with all current GDPR legislation. 


How we protect your personal information

We will take all the necessary precautions including administrative, technical, and physical measures to safeguard your personal information.

How long your information be kept for

Once you have ordered from us we will keep certain information on file; name, address, order details, contact details, for up to 6 years. This is for the purpose of accounting, and for ease of reordering in the future. 

Squarespace

Our website is hosted by Squarespace, a trusted web and eCommerce platform, used by thousands of small businesses, by using this site you are also subject to their privacy policy - https://www.squarespace.com/privacy

Payments

All payments are processed through trusted and protected payment terminals. We use Paypal.

If you have any further questions, or wish to change your personal details please do contact us.