Why we collect personal information
We collect your information to fulfil your orders, from the initial enquiry or purchase online to completion and dispatch. We also collect some customer data to make improvement to our website and future products.
What information we collect and how we use it
Here are a few examples of when we collect your information and how we may use it.
- During the initial order process, we will ask you for various pieces of information such as your name, address and e-mail address to be able to place an order with us.
- We may also need to discuss personal information over the phone when discussing products or paying invoices.
- We use Google Analytics to collect data showing how visitors are using the Konk! website. This information is used to improve our site and future products.
When we disclose your information
We will never sell your personal information to any other 3rd party company at any time.
We ask that all third party companies comply with all current GDPR legislation.
How we protect your personal information
We will take all the necessary precautions including administrative, technical, and physical measures to safeguard your personal information.
How long your information be kept for
Once you have ordered from us we will keep certain information on file; name, address, order details, contact details, for up to 6 years. This is for the purpose of accounting, and for ease of reordering in the future.
All payments are processed through trusted and protected payment terminals. We use Paypal.
If you have any further questions, or wish to change your personal details please do contact us.